Privacy Notice

This is an English translation for convenience. If it differs from the Spanish version, the Spanish version prevails.

Who is responsible for your data

FastFarm, S. de R.L. de C.V., which operates under the trade name Rizal (“Rizal”), located at calle Alpes 650, colonia Lomas de Chapultepec, alcaldía Miguel Hidalgo, C.P. 11000, Mexico City, is responsible for the personal data it collects through this website and the Rizal platform, as described in this notice.

When an institution (for example, a lender or agricultural finance company) uses Rizal to assemble and review its borrowers’ credit files, that institution is responsible for its borrowers’ data, and Rizal handles that data on its behalf and following its instructions. If you are a borrower of an institution, contact it for its privacy notice and to exercise your rights; if you write to us, we will forward your request.

What data we handle

• Identification and contact details: name, email, phone number, address.
• Work details: institution, position.
• Financial and asset information in credit files, such as amounts, terms, collateral, bank statements and insurance policies.
• Official identification and tax documents in credit files, such as voter ID (INE), CURP and tax status certificates.
• Location and characteristics of farm fields, and field photos with their location.
• Conversations with the platform’s assistant.
• Technical and usage data: IP address, device, browser, pages visited and actions in the platform.

By accepting this notice, you give your express consent to the processing of your financial and asset information for the purposes described.

What we use your data for

Purposes necessary for the service:

• Creating and managing accounts, and providing access to the platform.
• Monitoring farm fields with satellite imagery and weather data.
• Assembling, organizing and reviewing credit files at the instruction of the institution using Rizal.
• Answering support requests.
• Protecting the security of the platform and preventing misuse.
• Meeting legal obligations.

Additional purposes, not necessary for the service:

• Sending you commercial information about Rizal and contacting you for sales purposes.
• Statistical analysis of how the website and platform are used, to improve them.

If you do not want us to use your data for the additional purposes, write to hola@fastfarm.iowith “Privacy” in the subject. This does not affect the service you receive.

Who we share your data with

We use providers that handle data on our behalf to run the platform, for example: cloud hosting (Amazon Web Services), sign-in (Google Firebase), website hosting (Vercel), error monitoring (Sentry), analytics (PostHog), customer management (HubSpot), payments (Stripe), meeting scheduling (Calendly), satellite imagery (Planet), map services and artificial intelligence (Anthropic and OpenAI). The artificial intelligence providers process documents and questions to read them, organize them and answer questions inside the platform.

Some of these providers handle data outside Mexico, mainly in the United States.

We may also share your data with the institution you belong to or that gave you access, with FIRA when the institution using Rizal requests it for its programs, with companies in our group that operate under the same policies, and with authorities when the law requires it.

How to exercise your rights

You can ask to access, correct or cancel your data, object to its use, withdraw your consent, or limit its use or disclosure. Write to hola@fastfarm.iowith “Privacy” in the subject, with your name, how to reach you, the right you want to exercise and the data it concerns. We may ask you to confirm your identity. We will answer within the time limits set by law.

In some cases we may not be able to fulfil the request or stop processing immediately, for example when a legal obligation or a current contract with your institution requires us to keep the data.

How long we keep your data

We keep data while it is needed for the purposes in this notice or while the relationship with the institution using Rizal is in force, and afterwards for the periods required by applicable law.

Cookies and similar technologies

This website and the platform use cookies and similar technologies to keep you signed in, understand how they are used (pages visited, clicks, device and approximate location) and detect errors. In the platform we may keep session recordings with input fields hidden, for example when an error occurs. You can turn off cookies in your browser; some features may stop working.

Security

We apply administrative, technical and physical measures to protect your data. See Security at Rizal.

Changes to this notice

We will publish any change on this page, with its update date. If the change is significant, we will also tell platform users by email.

Last updated: November 11, 2026